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All-Ohio Medical School Opioid Use Disorder Collaborative Curriculum

Funded by Ohio Mental Health & Addiction Services

C2.3. Session Overview - Prudent principles of controlled drug prescribing: De-escalation communication skills

This session will highlight rare but important times when it is professionally necessary to disappoint a patient, including the de-escalation skills necessary to reach a resolution.

Instructional Strategy: Lecture/Discussion, 1 hour

Learning Objectives

  1. Describe the doctor-patient relationship challenges when saying “no” and maintaining a boundary
  2. Outline the basic steps of de-escalating a conversation​
  3. Compare de-escalation and capitulation
  4. Practice using de-escalation techniques

Author: Theodore Parran, MD

School: Case Western Reserve University (CWRU)

Curriculum Template - De-escalation_Parran_8-25-2019

Presentation - De-escalation Communitcation Skills_Parran 8-19