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Primary Care Training Enhancement

Session Overview - Continuous Quality Improvement: What’s the problem?

This session covers how to use prioritization methods to determine what problem that a team would like to conduct a quality improvement project. In addition, participants will learn to develop an aim statement. Finally, potential team members for the project will be discussed, as well as dynamics to working in teams.

Session Length: 60 minutes

Prerequisite(s): None

Learning Objectives

  • Demonstrate how to prioritize project ideas

  • Develop an aims statement

  • List potential team members

  • List elements of successful team meetings

Author:  Amy Lee, MD, MBA, MPH

School: Northeast Ohio Medical University (NEOMED)

Session Facilitator Guide - Continuous Quality Improvement: What's the Problem?

Presentation - Continuous Quality Improvement: What's the Problem?

Resources for Learners

Memory Jogger II: Healthcare Edition. A Pocket Guide of Tools for Continuous Improvement and Effective Planning. GOAL/QPC. MemoryJogger.org

Resources for Instructors

  1. ASQ. Nominal group technique. http://asq.org/learn-about-quality/idea-creation-tools/overview/nominal-group.html

  2. Minnesota Department of Health. Prioritization Matrix. https://www.health.state.mn.us/communities/practice/resources/phqitoolbox/prioritizationmatrix.html

  3. Six Sigma. Prioritization matrix Is made easier with a template. https://www.isixsigma.com/tools-templates/templates/prioritization-matrix-made-easier-template/

  4. Minnesota Department of Health. Aim Statement. http://www.health.state.mn.us/divs/opi/qi/toolbox/aim.html

  5. Institute for Healthcare Improvement. Science of improvement: forming the team. http://www.ihi.org/resources/Pages/HowtoImprove/ScienceofImprovementFormingtheTeam.aspx