Continuous Quality Improvement Overview: Cruising Toward Better OutcomesThis session introduces learners to foundational concepts of Quality Improvement (QI) and its historical foundations. The Lean Six Sigma framework will be described, as well as the Plan, Do, Study, Act (PDSA) cycle. Lastly, a role-playing exercise is used to demonstrate the processes involved in team-based decision-making. |
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Continuous Quality Improvement Overview: What’s the problem?This session covers how to use prioritization methods to determine what problem that a team would like to conduct a quality improvement project. In addition, participants will learn to develop an aim statement. Finally, potential team members for the project will be discussed, as well as dynamics to working in teams. |
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Continuous Quality Improvement Overview: What is the Root Cause?This session covers the definition and explains the process of root cause analysis. Participants determine which method to use and demonstrate two root cause analysis methods. |
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Continuous Quality Improvement Overview: DO—Action, Measure!This session describes the components of an action plan and how to measure results and well as discuss which measurement tool to use. |
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Continuous Quality Improvement Overview: STUDY/ACT—barriers and disseminationThis session addresses the barriers for project implementation and routes for dissemination. Participants learn about formats for articles and posters for conferences. Finally, considerations for the next cycles are discussed. |
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Chronic Care Registry ManagementThis session will provide a frame work for practice teams to enhance skills of defining patients within the team’s panel who have the chronic condition of focus (e.g.,hypertension); developing registry reports; defining important patient oriented outcomes; and discussing and assigning in-reach and out-reach activities and workflows central to achieving the selected outcomes |
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SPARK Leadership Program: Session 1This session will be the first in a series of 4 focusing on leadership skills for resident physicians. Resident physicians, particularly as they transition into seniors and beyond, need to lead various work/multi-disciplinary teams. Residents/physicians are often not taught how to be an effective leader. Leadership skills are teachable and can be improved with deliberate practice. |
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SPARK Leadership Program: Session 3This session is the third in a series of 4 focusing on leadership skills for resident physicians. Resident physicians, particularly as they transition into seniors and beyond, need to lead various work/multi-disciplinary teams. Residents/physicians are often not taught how to be an effective leader. Leadership skills are teachable and can be improved with deliberate practice. |
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