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Primary Care Training Enhancement

Continuous Quality Improvement Overview: Cruising Toward Better Outcomes Session Overview

This session introduces learners to foundational concepts of Quality Improvement (QI) and its historical foundations. The Lean Six Sigma framework will be described, as well as the Plan, Do, Study, Act (PDSA) cycle. Lastly, a role-playing exercise is used to demonstrate the processes involved in team-based decision-making.

Session Length: 60 minutes

Prerequisite(s): None

Learning Objectives

  • Define principles and major concepts of quality improvement

  • Describe components of plan, do, check, act (PDSA) cycle

  • Explain the value of teams in continuous quality improvement

Author:  Amy Lee, MD, MBA, MPH

School: Northeast Ohio Medical University (NEOMED)

Continuous Quality Improvement Overview - Session Facilitator Guide

Presentation - Continuous Quality Improvement Overview