NEOMED Library: Primary Care Training Enhancement: SPARK Leadership Program: Session 3

Session Overview - SPARK (Success, Perception and Achievement through Resident Knowledge) Leadership Program: Session 3

This session is the third in a series of 4 focusing on leadership skills for resident physicians. Resident physicians, particularly as they transition into seniors and beyond, need to lead various work/multi-disciplinary teams. Residents/physicians are often not taught how to be an effective leader. Leadership skills are teachable and can be improved with deliberate practice.

The sessions will encompass the following topics:

Introduction to Leadership/Leadership Styles
Emotional Intelligence/Core Values
Communication and Conflict Management
Team Building and Leading Change

Session Length: Approximately 55 minutes

Prerequisite(s): None

Learning Objectives

Identify participant’s own conflict style
Describe characteristics of different conflict styles
Define a crucial conversation
Practice dialogue skills

Author: Sabrina Ben-Zion, M.D.

School: Akron Children's Hospital

Session Facilitator Guide - SPARK (Success, Perception and Achievement through Resident Knowledge) Leadership Program: Session 3

SBZ_PCT Session 3 Facilitator Guide
Open the above document to learn more about this session within a template format

Presentation - Communication and Conflict Management

SBZ_Communication Conflict Management
PDF version of the presentation
SBZ_Communication Conflict Management
PwPt version of the presentation

Handouts & Readings

Thomas Killman Conflict Mode Test

LEADERSHIP THAT GETS RESULTS by Goleman D
This link is for users with NEOMED Library Accounts

Goleman D. Leadership That Gets Results. Harvard Business Review. 2000;78(2):78-90. http://search.ebscohost.com.neomed.idm.oclc.org/login.aspx?direct=true&db=buh&AN=2839618&site=eds-live. Accessed June 5, 2020.
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Abstract:
According to the author, although effective leadership eludes many people and organizations, new research has determined six distinct leadership types that appear to have a direct and unique impact on the working atmosphere of an organization. Research shows that leaders with the best results do not rely on only one leadership style. The six styles are coercive, authoritative, affiliative, democratic, pacesetting and coaching. Findings indicate that the more styles a leader exhibits, the better. This can be accomplished by building a team with members who employ styles the leader lacks. An alternative approach is to expand one's own style repertoires. INSET: Growing Your Emotional Intelligence.
LEADERSHIP THAT GETS RESULTS by Goleman D
This link is for users from any institution that provides an OhioLINK login.

Goleman D. Leadership That Gets Results. Harvard Business Review. 2000;78(2):78-90
more...less...
According to the author, although effective leadership eludes many people and organizations, new research has determined six distinct leadership types that appear to have a direct and unique impact on the working atmosphere of an organization. Research shows that leaders with the best results do not rely on only one leadership style. The six styles are coercive, authoritative, affiliative, democratic, pacesetting and coaching. Findings indicate that the more styles a leader exhibits, the better. This can be accomplished by building a team with members who employ styles the leader lacks. An alternative approach is to expand one's own style repertoires. INSET: Growing Your Emotional Intelligence.

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Primary Care Training Enhancement

Session Overview - SPARK (Success, Perception and Achievement through Resident Knowledge) Leadership Program: Session 3

Session Facilitator Guide - SPARK (Success, Perception and Achievement through Resident Knowledge) Leadership Program: Session 3

Presentation - Communication and Conflict Management

Handouts & Readings