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Primary Care Training Enhancement

Session Overview - SPARK (Success, Perception and Achievement through Resident Knowledge) Leadership Program: Session 3

This session is the third in a series of 4 focusing on leadership skills for resident physicians. Resident physicians, particularly as they transition into seniors and beyond, need to lead various work/multi-disciplinary teams. Residents/physicians are often not taught how to be an effective leader. Leadership skills are teachable and can be improved with deliberate practice.

The sessions will encompass the following topics:

  1. Introduction to Leadership/Leadership Styles

  2. Emotional Intelligence/Core Values

  3. Communication and Conflict Management

  4. Team Building and Leading Change

Session Length: Approximately 55 minutes

Prerequisite(s): None

Learning Objectives

  • Identify participant’s own conflict style

  • Describe characteristics of different conflict styles

  • Define a crucial conversation

  • Practice dialogue skills

Author:  Sabrina Ben-Zion, M.D.

School: Akron Children's Hospital

Session Facilitator Guide - SPARK (Success, Perception and Achievement through Resident Knowledge) Leadership Program: Session 3

Presentation - Communication and Conflict Management

Handouts & Readings