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Library Updates (COVID-19)

This page contains important information and updates on how NEOMED Library is altering its operations to meet the challenges created by COVID-19, as well as a listing of services that can support virtual learning and research

Coronavirus/COVID-19 Update

The NEOMED library and help desk will be staffed remotely beginning at noon on Monday, 3/16/2020. This will continue until further notice as a precaution for Covid-19.   

At this time, the library space will be available for users with keycards. However, please follow all announced campus requirements and practice social distancing. 

Article delivery, reference and library/help desk assistance will continue and will be performed off-site.

The help desk and library phones have been forwarded to staff working remotely. Staff will be available to assist you from 7 a.m. – 4 p.m. Monday through Friday. Please, if possible, enter a Work Ticket for help desk service – sign-in in the top right corner on the linked page. This will help us to expeditiously route your request to the best service manager to resolve the issue.

Best ways to contact us:

Articles/eresources –

Reference/searches –

General Library –

Help Desk –

Feel free to keep any library items you may have currently. Fines will not be charged or will be waived for any that are accrued during this time. This is to include OhioLINK materials.

Any questions, please do not hesitate to ask, and please explore additional FAQs below.

For NEOMED's campus-wide advisories, please visit:

Best and stay well!


I need to order items through interlibrary loan. Is that service still available?

Yes, our interlibrary loan staff are available remotely, and all requests will still be handled. To learn more about this service, visit our InterLibrary Loan (ILLiad) page

Can I still meet virtually with the reference librarian for a research consult or to ask a reference question?

Yes, the reference librarian will be available for remote services to support research and learning. If you are a student, faculty, or staff member, then email to schedule a remote meeting via Zoom for help with any of the following:

  • a search,
  • a literature review,
  • a systematic review,
  • the selection of resources for a course,
  • help with creating links for an Canvas course,
  • advice on copyright,
  • database support,
  • citation management,
  • research metrics

Requests for a search can also directly be submitted via the following form: